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Privacy Policy

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At Hijra Healing, we deeply value your trust, your safety, and your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, book a session, or engage with our services.

Please read this policy carefully to understand how your information is handled. By using our website and services, you agree to the terms outlined below.

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1. What Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and any details you provide when booking.

  • Appointment Details: The type of service requested, preferences, and relevant information you choose to share with us.

  • Payment Information: Processed securely via third-party services (e.g., Stripe, PayPal). We do not store your payment details.

  • Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited (via cookies).

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2. How We Use Your Information

Your information is used solely for:

  • Booking and managing appointments

  • Responding to your inquiries

  • Sending confirmations, reminders, or updates related to your sessions

  • Providing personalised spiritual services

  • Improving our website and service offerings

  • Maintaining safety, accountability, and compliance with legal obligations

We do not sell or rent your personal information to any third party.

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3. Sharing Your Information

Your information is only shared in these cases:

  • With trusted third-party service providers (like payment processors or scheduling tools) to facilitate your bookings.

  • If required by law, regulation, or legal process.

  • With your explicit consent in unique cases (e.g., collaborative services or referrals).

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4. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Opt out of non-essential communications

To exercise these rights, contact us through the form on the website.

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5. Data Security

We implement appropriate security measures to protect your information from misuse, loss, or unauthorised access. All sensitive information (e.g., payment data) is encrypted and processed through secure, GDPR-compliant platforms.

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6. Data Retention

We retain your data only as long as necessary for the purposes listed above or as required by law. You can request deletion of your data at any time.

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7. Children’s Privacy

Hijra Healing’s services are not directed at children under 16 years of age. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child, we will delete it promptly.

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8. Cookies & Tracking

We use cookies to enhance your browsing experience. You can modify your browser settings to decline cookies or notify you when one is being used.

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9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services, legal obligations, or for clarity. The most current version will always be available on our website with the updated effective date.

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10. Contact Us

If you have any questions, concerns, or requests regarding this policy or your data, please contact us through the form on the website.

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Legal Note

This Privacy Policy is provided for general guidance only and should not be considered legal advice. Please consult a qualified legal professional to ensure compliance with laws applicable in your region.

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